Privacy policy

Who we are

Think Loom Ltd (ТИНК ЛУУМ ЕООД), Sofia, Bulgaria, decides how your personal data is used on this site. Write to vassil@thinkloom.com with any question about it.

What we collect and why

• Booking a call. The booking calendar is provided by Calendly. When you book, Calendly collects your name, email and anything you add, so we can prepare for and hold the call. We use it because you asked us to talk, and to follow up on what you asked.
• Writing to us. If you email us, we keep the message and your contact details to answer and continue the conversation.
• Visiting the site. Our host, Webflow, records technical data such as your IP address and browser to deliver the pages and keep them secure. Our fonts load from Google Fonts, which also receives your IP address.

We use no analytics, advertising trackers or newsletter sign-up.

Cookies

thinkloom.com sets no tracking cookies. The Calendly calendar may set its own cookies when it loads; Calendly's cookie notice explains them.

Who else handles your data

Webflow (hosting), Calendly (bookings) and Google (email and fonts). Some of them process data in the United States, under the safeguards those companies provide, such as the EU-U.S. Data Privacy Framework or Standard Contractual Clauses.

How long we keep it

We keep the details of an enquiry until it is closed: when we have answered and no project follows, we delete them. If it becomes a project, we keep them for as long as the work and Bulgarian accounting law require.

Your rights

You can ask to see, correct or delete your data, to limit or object to how we use it, and to receive a copy of it. Write to vassil@thinkloom.com. You can also complain to the Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd, Sofia 1592, www.cpdp.bg.

Last updated: 9 November 2026